Refer to this soundpoint ip 32x33x phone guide for instructions related to basic features and customization. May 05, 2015 polycom vvx500 adding numbers to the contact directory and speed dial list duration. More than 400,000 companies and institutions worldwide defy distance with video, voice and content solutions from polycom. If the phone was previously provisioned, it will need to be unprovisioned before continuing. Have a polycom phone, need help with voip services.
This section of your owners manual is your guide to using the pbx phone system and its features. Polycom ip 5000, 6000, 7000 conference phone wont power. Theyve recently made a few announcements that confirms their plans. If polycom soundstation ip 5000, ip 6000 or ip 7000 conference phone wont power up, resolve the issue by plugging in the cables properly. Every effort has been made to ensure that the information in this manual is accurate. Polycoms products are trademarks andor service marks of polycom, inc. You do not need to connect your phone to your computer with an ethernet cable when using manual pairing. The polycom vvx 300s are the brands popular entrylevel phones. This user guide is written as general guide on how to set up the polycom phone model vvx 500 to work with pbxware 3. Polycom vvx 500 business media phone quick user guide polycom vvx 500 business media phone user guide. Polycom vvx 500, vvx 600, and vvx camera user guide ucs 4. How to manually configure polycom phones via web interface. If youre not sure which polycom vvx models are best suited for your everyday business calling needs, here are the key features that distinguish each series.
How to forward calls on polycom vvx 500 8x8 support. Use the btoe connector to pair your phone to your computer. You can find your ip address by pressing the on the remote control. The webcam can be used to make instant video calls. Polycom v500 video conferencing device series specs.
Local is for all extensions registered on the lan and remote is for all extensions registered from remote networks, wan, internet etc. Logging in using btoe if customer is using btoe install polycom btoe better together over ethernet on your computer. Provisioning your polycom 500 and 600 series phones once you connect the phone to the local area network and power source if phone has a nonpoe connection, it will begin its initial boot. Find the appropriate categories of polycom products.
Polycom 172511530200 rev a1 manuals car audio and video car speaker. Business media phones user guide, available by navigating to your phones support page from the. Connecting and provisioning polycom vvx 500 and 600 series. I was just in a 3cx webinar on the subject of provisioning phones and was told straight up they dont have any plans to make the vvx series or any polycom s part of their supported phone line up. Polycom voicestation systems user guides, manuals and. See your system administrator for more information. Classroom computer document monitor 1 monitor for polycom camera 2 polycom monitor 2 vga out camera realpresence with eagleeye director with soundstructure wallmounted display with eagleeye camera touch control teachers podium ceiling microphone. The polycom vvx 501 business media phone is designed for todays busy managers and knowledge workers. Polycom vvx 500 and vvx 600 quick user guide polycom support. A color touch screen similar to that of a smart phone makes navigating its. After installation, it can be used on any vvx 501 or 601 with ucv4. Quick start with polycom vvx in o365 or skype for business online duration.
Integrators reference manual for the polycom realpresence. Handleiding polycom vvx 500 pagina 1 van 26 nederlands. Click on add extension the standard options window will be shown below. Reboot the polycom phone cancel application startup. For more information, refer to changing your presence information on page 312. How can i create a local directory or what is the 000000000000directory. Provisioning your polycom 500 and 600 series phones. The polycom vvx 101 is a oneline sip phone for a home office or sharedcommon areas delivering enterprise grade sound quality. Polycom vvx 300 and 310 datasheet manual and brochures. The polycom vvx 500 is the first polycom weve received that was shipped with polycoms new bootrom software and uc software version 4.
Locate the mac address serial number of the phone located on under the phone and write it down. Polycom vvx business media phones user guide 1 point. The vvx 500 comes with 12 sip lines, which is typically enough for most phone users. There is no such possibility to add a directory directly to the phone but the communitys voip faq contains this post here. Phone will say configuration reset and will reboot. The polycom vvx400410 desk phone provides a powerful, yet flexible ip communications solution, delivering excellent voice quality. It is highly recommended you set up forwarding for your extension via the online account manager or through one of the virtual office applications.
The polycom vvx 500 performance business media phone unifies superior voice capabilities and applications into a simpletouse, yet high performance unified communications uc solution. The default password, 456, for polycom phones is not accepted for us to access the display factory reset menu. The information in this guide applies to both the polycom vvx 500 and polycom vvx 600 business media phones. Polycom polycom vvx 500 wireless office headset user manual. Accept all the defaults and when the installation is complete and you are prompted to reboot your computer, click finish and reboot. The polycom vvx 150 business ip phone is a high quality, twoline, ip phone that delivers reliable performance and an enterprise grade sound quality. It is the ideal, allinone knowledge worker productivity tool, built to integrate seamlessly into a wide range of uc environments. This user guide will show you how to setup and use your new pbx phone system and service. Your phone is online when you see a green check next to it. Polycom vvx 400 series full tutorial bt 411 duration. Polycom vvx 500 12line business media phone poe, power. When you set your phone to manually pair with your computer, which is connected to a wired or wireless network, your phone generates a pairing code that you must enter into the polycom btoe connector application. Useful for companies of all sizes, the videocapable polycom vvx 500501 business media phones are designed for todays busy executives, managers, and knowledge workers. Polycom conferencing system address meeting password to start showing content.
Skype for business online users to microsoft teams. There is no such possibility to add a directory directly to the phone but the communitys voip faq contains this post here jan 6, 2012 question. User guide for the polycom cx700 ip phone 1 8 2 presence status indicatorindicates your presence state. This article gives a summary of polycom phone features, and links to articles for more detailed information. Posted by dominic lanza october 16, 2018 leave a comment on using polycom vvx phones with microsoft teams. Video tutorial video tutorial explaining auto provisioning setup for polycom phone on pbxware 4. Designed for a broad range of uc environments, the vvx 501 improves productivity through a touchscreen interface. All other trademarks are property of their respective owners. View and download polycom vvx 500 user manual online.
Select polycom phone model from the uad select box select location. One step up are the vvx 400s, which are marketed as midrange devices. The key differences between the vvx 500 series and the vvx 600 series are the number of sip lines offered, bluetooth functionality, and screen size. The multiple key combinations on the vvx 500 phone are as follows. How to factory reset polycom phone when default password does. This user guide contains information for the following polycom vvx products. Visit the following polycom web site by clicking here and download the polycom btoe connector for your version of windows 32 bit or 64 bit. As part of that package, we got an entirely redesigned web configuration utility that addresses the issues and complaints we had with the previous version. Manually pair your phone with your computer using btoe. Polycom vvx 500 and vvx 600 user guide polycom support. The vvx webcam connects to vvx 501 or 601 phones by a usb connection at the top of the phones. Oct 29, 20 quick start with polycom vvx in o365 or skype for business online duration.
Refer to your phones user guide or contact your phones support hotline for specific instructions. Phonepassword from above not the numericvoicemail password. Integrators reference manual for the polycom realpresence group series 4 polycom, inc. It is the ideal, allinone knowledge worker productivity tool, built. Pressing multiple key combinations enable you to perform certain operation on the vvx 500phone. To forward calls on polycom vvx 500, enable local forwarding on the phone and then tap settings from the home view. It is a powerful yet intuitive office phone that can keep up with their multitasking and schedule juggling. Accept all the defaults and when the installation is complete and you are prompted to. Reboot the phonepress and hold 0, 1, and 3 dial pad keys simultaneously until a confirmation tone is heard or for about three seconds. This user guide will help you to navigate and use your vvx 500 or vvx 600 phone. Hold down these three keys 1 3 5 when it asks for password enter the mac address from the bottom of the phone. The poly vvx webcam is an optional hd webcam for vvx 501 and vvx 601 phones.
About the touchscreen lines view entering data phone views. A color touch screen similar to that of a smart phone makes navigating its features easy, quick, and intuitive. Polycom vvx 500 business media phone user guide ii trademark information. Using polycom vvx phones and microsoft teams together. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose. Once logged into the polycom phones web ui go to the lines section at the top line 1 and fill out the following fields as follows. It also explains how to program system settings for your desk phones. Polycom vvx 500 and polycom vvx 600 business media phones. Note that configurations vary and the screen displays used in this guide may not reflect those on.